How does CMMI support decision-making across an organization?

CMMI, or Capability Maturity Model Integration, supports decision-making across an organization primarily by collecting and analyzing performance data. This process enables organizations to gain insights into their operations, identify areas for improvement, and make informed decisions based on empirical evidence rather than assumptions. By systematically gathering data and analyzing it, organizations can understand their performance metrics, track progress towards goals, and evaluate the effectiveness of their processes.

The focus on performance data is key in CMMI because it allows for objective assessments of organizational capabilities, which in turn guides strategic planning and resource allocation. This data-driven approach fosters a culture of continuous improvement, ensuring that decisions made are aligned with actual performance outcomes.

In contrast, while providing more human resources, establishing clear definitions of roles, and encouraging less documentation may have their merits in organizational settings, these do not directly contribute to enhancing decision-making. It is the availability of reliable performance data that empowers leaders and teams to make choices that drive success and elevate organizational excellence.