In CMMI, what role does a 'process owner' play?

In the context of CMMI, a 'process owner' plays a crucial role in ensuring that processes are not only maintained but also continuously improved. This involves being accountable for the design, implementation, management, and evaluation of processes within an organization. The process owner establishes process-related goals and ensures that the processes used are aligned with the organization's overall objectives. They are integral in fostering a culture of process improvement, which is central to the CMMI framework. By regularly assessing process performance, the process owner identifies areas for enhancement and leads initiatives aimed at improving effectiveness and efficiency.

This focus on maintaining and improving processes is vital as it directly impacts the organization's ability to deliver quality products and services. It aligns with CMMI's principles of pursuing process maturity and organizational growth through defined, repeatable processes that can adapt to changing needs.